FROM THE CEO’s DESK

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Tope Odetayo
Tope Odetayo (Top Success)

YOU ARE WARMLY WELCOME! My name is Tope Odetayo. It’s my pleasure to have you on this website. I really don’t know how you found your way to this website. That’s not important anyway. What matters most is that you’re here. As the CEO of the company, I have the honour of welcoming you.
This is where you can find the most authentic information about Top on Top Success Global Limited, a. k. a. Top Success. But you will find a lot more here. The pieces of information available for you here will guide you in making objective decisions regarding many aspects of communication technology and devices.
The website https://topsuccess.ng/ is the gateway to Top Success from wherever you are. And you can be sure that you’re going to be kept abreast of what is trendy and the latest about mobile communication. However, I would like to first intimate you with our world at Top.topsuccess

Our Vision Statement
Getting affordable, strong, durable, and best quality in telecommunication technology and electronic data processors from various best manufacturers into the hands of everyone in Africa, starting from South West of Nigeria.

Our Mission Statement
We are here to lead the way in creating a brand that satisfies the needs of mobile phone users. We seek to bridge the gap between the manufacturers, the retailers and final users of mobile phones, laptops, electronics, home appliances and accessories and negotiate the best terms that will always result in benefits for all stakeholders in the value chain. We aim setting good examples for up and coming dealers and retailers in aspects of customer satisfaction and best practices across the board.

Our Values
Leadership: To us, this means leading mobile phone dealers in Nigeria by example. It also means providing a vision for mobile phone users and being an inspiration for manufacturers. Leadership to us means being accountable and dependable and taking ownership and responsibility. We express this through accountability.

Innovation: To us, this means being creative and bringing new ideas and incentives. We also place values on doing business differently to suit the users’ collective and individual tastes. We seek to be original and sell original products and bring the latest products to the market on the very day of its release. We express this by going the extra mile to get it done just for your happiness.

Relationships: To us, this means working together and cooperating as a team and working together with you. Teaming up with you, we can cater to your needs with friendliness and respect in the way we communicate. We get this done through active collaboration and our impressive customer care service.

Integrity: To us, this means being honest, delivering on promises, doing what is right, being truthful with our customers and ourselves, again, through being trustworthy and reliable. We express this by inculcating the fear of the one and only true God into our business and adding the human angle to our business dealings.

Ability: To us, this means managing the overhead and marginal cost, and eventual total cost of products so as to give out our products and services at the most competitive price for you. It also means thinking strategically and making evidence-based choices of procurement of various products that are really needed by end users. We value strengthening our key relationships so as to secure discounts and rebates which trickles down to and reflect on our product price tags.

Our Products
Though Top Success began as a phone call vending concern, we have grown into high reckoning in the telecommunication and technology downstream sector. Of course, we are passionate about mobile phones and electronics distribution because we appreciate its usefulness for every living human. That’s why we have become an authority in the distribution of the products in the South West of Nigeria. There is virtually no authentic and quality brand of mobile phone and electronics that you won’t find in our stores. We make bold to make this claim and that’s what you’ll find 24/7 in any of our stores. We even dare to add that you will find all models and editions of each brand that has been launched in our shop unless it’s no longer being produced.
However, I must tell you with all modesty that we have also cut a niche for ourselves in distributing other products in the electronics world. Closely following our line of mobile phone and even contesting the priority position with it is the mobile phone accessories. Every accessory for any type of mobile phone is available at all our stores. Power banks, earpieces, pouch, cables, SD (memory) cards, batteries, chargers, and screen guard just name a few are all available in different grades, model, brands , and sizes. There’s hardly any phone accessory that you won’t find.
Computers and their accessories too have gained a pride of place on our shelves. Thus, we deal only in the best quality laptops, batteries, power pack, USB cable, flash drives, keyboards, mouse, printer, and everything your laptop works with and depends on.
All other electronics and home appliances too numerous to be mentioned are available in our stores. Our speakers, televisions, air conditioners, microwave, gas cookers, electric kettle, Bluetooth speaker, headphones, and many more are all available in our stores at most affordable prices.
You will get information on each of these products on this website and we shall be updating them from time to time. So if you want to know more, keep coming here even before contacting us so that you can know just what you need.

Our Services
We are a leader today because we are not after just your money. Rather customer satisfaction is key to our joy. Thus, we render the following services in addition to our sales. Some of them are free. And those with cost a few dimes will not tear your pocket.

After sales services: We shall give you practical assistant on how you can safely enjoy any product you buy in our stores. The assistance will be as detailed as you need it. We have trained personnel who will put you through all that your device can do.

Warranty: All mobile phones and most other products you get from any of our stores are under warranty. Though we seldom have issues of damage, we guarantee you to any length that you will get the value for your spending. You just have to come with your complain within the period covered by the warranty and ensure that you comply with the terms and conditions that apply.

Phone and computer repair: In case you need to repair your phone after the expiration of the warranty period, there are gurus in our stores who we can vouch for.

Phone swapping: If you feel like stepping up the level regarding the phone you’re presently using or you just have a reason to change it. You can get a good opportunity for favorable trade-offs in a win-win situation.

Downloading: At Top Success stores, you can safely load your devices with apps and media files without being on the risk of being infected with viruses, malware, spyware, or other malicious programmes.

Other services: We render a lot more services which include sales, registration, and management of your SIM card, retrieving your stolen or lost card, and others too numerous to mention.

More information about our products and services can be found on various pages on this website . Browse and convince yourself. You are also free to visit in person any of our shops where our polite customer-care agents will handle all your inquiries and advise as appropriate.

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